Terms & Conditions

Terms & Conditions

Welcome to The Meat Majlis.

These Terms & Conditions govern your use of the The Meat Majlis website and your purchase of products through our online store.

By accessing our website or placing an order, you agree to these Terms & Conditions.

1. About The Meat Majlis

The Meat Majlis provides fresh meat, food products, meat boxes, and related products through its online store and delivery service within available areas of Bahrain.

2. Website Use

You agree to use this website for lawful purposes only.

You must not misuse the website, attempt to interfere with its operation, introduce malicious software, or use the website for fraudulent or unauthorized activities.

3. Product Information

We make reasonable efforts to ensure that product names, descriptions, images, weights, prices, and other information displayed on our website are accurate.

However, the appearance of a product may vary slightly from photographs shown online.

Fresh meat products may naturally vary in size, shape, texture, and appearance.

4. Product Weight

Where products are sold by weight, the final weight may vary slightly from the weight displayed or selected online because fresh meat products are prepared individually.

Where applicable, the final price may be adjusted according to the actual prepared weight and the pricing method stated for the product.

5. Product Availability

All products are subject to availability.

If a product becomes unavailable after an order has been placed, we may contact the customer regarding a suitable replacement, adjustment, or refund.

6. Prices

All prices displayed on our website are in Bahraini Dinars (BHD) unless otherwise stated.

We make reasonable efforts to ensure that prices are accurate. However, errors may occasionally occur.

The Meat Majlis reserves the right to correct pricing or product information errors.

If an incorrect price materially affects an order, we may contact the customer before processing the order.

7. Orders

When you place an order through our website, you are making a request to purchase the selected products.

An order is subject to confirmation and product availability.

We reserve the right to cancel or decline an order where there is a legitimate reason, including product unavailability, pricing errors, suspected fraudulent activity, or circumstances beyond our reasonable control.

8. Payment

Payment methods available on the website may include online payment and/or Cash on Delivery, depending on the options displayed during checkout.

Customers are responsible for providing accurate payment and billing information.

9. Cash on Delivery

Where Cash on Delivery is available, the customer must pay the required amount when receiving the order.

The availability of Cash on Delivery may depend on the order, location, or other conditions displayed at checkout.

10. Delivery

Delivery is available within selected areas of Bahrain.

Delivery times are estimates and may be affected by traffic, weather, public holidays, high order volumes, road conditions, or other circumstances beyond our reasonable control.

Customers are responsible for providing a correct and complete delivery address and being available to receive the order.

For more information, please see our Shipping Details page.

11. Fresh & Perishable Products

Fresh meat and other perishable food products require appropriate handling and storage.

Customers should inspect fresh products immediately upon delivery and store them appropriately without unnecessary delay.

Due to food safety and hygiene considerations, fresh and perishable products are generally not eligible for ordinary change-of-mind returns once delivered.

12. Wrong or Defective Products

If you receive an incorrect, missing, or unacceptable product, please contact The Meat Majlis as soon as possible and preferably on the same day of delivery.

We may request the order number, photographs, and other information necessary to investigate the issue.

Where a claim is verified, The Meat Majlis may provide an appropriate replacement, refund, credit, or other remedy.

13. Order Cancellation

Customers should contact The Meat Majlis as soon as possible if they wish to cancel an order.

Once an order has been prepared, dispatched, or delivered, cancellation may no longer be possible, particularly for fresh or perishable products.

Any eligible refund will depend on the status of the order and the circumstances of the cancellation.

14. Returns and Refunds

Because many of our products are fresh and perishable, ordinary returns are generally not accepted after delivery.

If a product is incorrect, damaged, spoiled upon delivery, or there is another verified issue attributable to the order, customers should contact us promptly so that the matter can be reviewed.

Any approved refund will be processed according to the payment method and circumstances of the order.

15. Offers and Coupons

Promotional offers and coupon codes are subject to their individual conditions.

Unless otherwise stated:

  • Coupons cannot be exchanged for cash.

  • Expired coupons cannot be used.

  • Only one coupon may be used per order.

  • Some promotional products may be excluded.

  • Minimum order requirements may apply.

Please see our Offers & Coupons page for further information.

16. Customer Responsibility

Customers are responsible for providing accurate information when placing an order, including:

  • Name

  • Telephone number

  • Delivery address

  • Order details

  • Payment information where applicable

Customers are also responsible for ensuring that fresh products are stored appropriately after delivery.

17. Website Content

The content of this website, including text, photographs, logos, graphics, product information, and other materials, is provided for The Meat Majlis’s business and customer-service purposes.

You may not reproduce, copy, modify, distribute, or commercially use website content without appropriate authorization.

18. Privacy

Personal information provided during an order or through our website will be handled according to our Privacy Policy.

We may use information necessary to process orders, communicate with customers, arrange delivery, provide customer support, and comply with applicable legal requirements.

19. Third-Party Services

Our website may use third-party services such as payment gateways, delivery providers, hosting services, analytics tools, or other technology providers.

The use of such services may be subject to the relevant third party’s own terms and policies.

20. Website Availability

We make reasonable efforts to keep the website available and operational.

However, we do not guarantee that the website will always be available, uninterrupted, error-free, or free from technical problems.

21. Changes to These Terms

The Meat Majlis may update these Terms & Conditions from time to time to reflect changes to our services, products, website, business practices, or applicable requirements.

The latest version will be published on this page.

22. Governing Law

These Terms & Conditions shall be interpreted in accordance with the applicable laws and regulations of the Kingdom of Bahrain.

Any dispute relating to the use of our website or purchase of our products shall be handled in accordance with applicable Bahrain laws and regulations.

23. Contact Us

If you have questions about these Terms & Conditions, your order, delivery, products, or any other matter relating to The Meat Majlis, please contact us using the contact details provided on our website.

The Meat Majlis
Premium Quality Meat | Carefully Prepared | Convenient Delivery

Last Updated: September 2026